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Frequently Asked Questions (FAQs)
General Questions
What is Legal Design South Africa?
Legal Design South Africa is an online platform offering professionally designed legal templates tailored to South African laws. Our goal is to make legal documents simple, accessible, and affordable for individuals and businesses.
Are your templates legally compliant?
Yes. All our templates are crafted by professionals and reviewed to ensure compliance with South African legal standards. However, we recommend consulting a legal expert for complex or unique cases.
Who can use your templates?
Our templates are suitable for small business owners, freelancers, professionals, and individuals who need clear, easy-to-use legal documents.
Templates and Pricing
How much do the templates cost?
Each template is priced at R150.
What types of templates do you offer?
We offer a variety of templates, including:
Personal Documents – Essential legal documents for individuals, covering personal disputes, agreements, and rights protection to help you navigate everyday legal matters.
Business Documents – Legal documents for businesses, including employment agreements, NDAs, and other essential documents to protect your business interests.
Property Documents – Estate-related legal templates, including lease agreements, eviction notices, and other essential documents for landlords, tenants, and property owners.
Visit our Templates page to view the full range.
Are the templates editable?
Yes. All templates are provided in a portable document format (PDF) that can be easily edited using software like Adobe Acrobat.
Purchasing and Downloads
What payment methods do you accept?
We accept secure online payments through debit/credit cards using the Yoco payment gateway.
Can I get a refund if I’m not satisfied?
Unfortunately, due to the digital nature of our products, we cannot offer refunds. However, if you experience any issues with your purchase, please contact us at support@legaldesignsa.co.za, and we’ll do our best to assist you.
Support and Customisation
Can you help me customise a template?
At this time, we do not offer customisation services. However, our templates are designed to be user-friendly and easy to edit.
What if I can’t find the template I need?
If you’re looking for a specific document not listed on our website, please reach out to us via our Contact page. We may be able to add it to our range in the future.
Do you offer legal advice?
No. Legal Design South Africa provides templates for general use but does not offer legal advice. For complex legal matters, we recommend consulting a qualified legal professional.
Technical Support
What file format are the templates in?
Our templates are provided in portable document format (PDF).
I didn’t receive my download link. What should I do?
You won’t receive a download link. All your template(s) will be available in your Account ready for you to download. If it’s not there, contact us at support@legaldesignsa.co.za, and we’ll assist you.
Can I access my templates on multiple devices?
Yes. Once downloaded, you can save and use the templates on any device.